Frequently Asked Questions

How often should I have my heating and cooling system checked?
Heating and cooling systems should be inspected at least twice a year. Once in early spring, and again in early autumn.
How often should air filters be replaced?
Air filters should be changed once every one to three months.
How important is indoor air quality?
Very important! Having clean, healthy air is vital for all occupants. Indoor pollution levels can be up to 87% higher than outdoor air. These indoor pollutants can cause serious health issues, especially for children, elderly and those with asthma or other allergies.
The compressor cycles on and off constantly. Why?
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What causes air conditioner freezing?
There are a number of reasons why air conditioners freeze. Here are some of the most common:
  1. Insufficient airflow: Airflow over the evaporator coil is restricted or insufficient.
  2. Low refrigerant: Less freon causes the evaporator coil temperature to drop to to freezing.
  3. Ambient temperature too high: Outdoor temperature is higher than 20 degrees.

Video Tutorials

How to safely clean the condensing unit – part 1.

The condenser unit releases the heat absorbed by the refrigerant and evaporator coils. If the condenser unit is clogged with dirt or the fins are bent, it will block airflow to the coils and interfere with the heat exchange.

How to safely clean the condensing unit - part 1.

How to safely clean the condensing unit - part 2.